Thursday, June 21, 2007

New Job!

I start work on Monday, back at the old call centre. Minacs has come in to take over the building, and want to be up and running by the beginning of August. It is going to be supporting escalations from an American Credit Card.

My interview went very well, and the fact I had trained as a Quality Auditor was spotted, and it was suggested that I could be the Quality Specialist, which would be a salaried position. Well then I got a call yesterday to say that the building has to be ISO Certified before that position will be filled, and that could be a month or two down the line. What they have said is that I will be top of the list for the position once they are ready. So I start there as an agent taking calls initially, but then everyone has to do this training on the floor whatever job they do afterwards.

So although I am pleased to be back at work, I do feel I missed the carrot, but trying to feel confident that I will be taken on for the other job in due course.

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