Wednesday of last week I as called out of class to meet with the Quality boss lady down from Toronto, as two people had interviewed me recently, and felt I was the right person for a Quality person they would be looking for at our site. So although I had to wait 45 minutes to see her, because it turned out she was still on Eastern time, the meeting went well, and she now also feels I am the right person for the position. But she has now passed the ball back to the guys, so nothing cast in stone, so may well have to be interviewed again when the position is actually signed off. Since this will initially be a small site, they will need a Quality Coordinator, rather than a Quality Specialist, but then she said I would easily move into that role as the site grows. So lots of positive things said, but nothing cast in stone yet.
My current situation is that my training finished last Thursday, and on Friday we had a mock call with a Quality person listening in on the call , to certify us as good enough to start the job on Monday. Well I got through that fine.
But this past week I have been tired, and had a sore throat, and coughing, and someone said 'be careful remember the pneumonia', so on Saturday Jerry took me up to the hospital, as my own Doctor is away on holiday.. and I have a sinus that has been dripping, which has caused the sore throat, and the constant dripping means the infection went down to my lungs. He did not x-ray for confirmation, but the medication with clear the sinus infection, and deal with the pneumonia infection if it has in fact happened. The Doctor said that being in a the training room, which was cool, and then going out to the heat in breaks would have been the likely reason for the sinus infection. My chest is tight, and coughing well, so lots of rest this weekend, as I can't have time off when I am due to go on the phones on Monday.
Now that we have decided to wait to build the house until next year when Jerry finishes school, the phone is ringing off the hook, when we are out, with people wanting to give us quotes finally. So it has been phone tag, and not connecting up with anyone. But next week I can at least call them in the morning to let them know of the situation. In my book it would be nice to have the quote anyway, so that we can decide next year, who we get to re quote for us.
Sunday, July 29, 2007
Sunday, July 22, 2007
Update!
Well this next week is the last week of training, and on Friday we have to pass a certification - which will be a test on taking a call, to see whether you handle a call the way they would like you to. I have been allocated a 3:30 to midnight shift for the first two weeks, and then we bid for our next shift. The bidding is done using the last four digits of your Social Insurance Number, and the only fair way, so I can't grumble truly. The first shift only starts at midday, so not a huge difference. As we take more calls away from the organisation that are doing them now, we will go 24/7, so there will be earlier shifts. Then I can get back to having some life. I will only see Jerry at the weekends for these first two weeks, which will not be fun.
We have discussed the house build again, and quotes are slow coming in, which has given us more time to truly talk about the when, and how of it all. And have come to the conclusion that this will have to wait until Jerry finished at school. If we start now, we will be back down to one lot of money coming in, and we don't want to end up struggling the payments for the build. We had the issue of needing a second vehicle for getting back and forth to the lot, and realized that it would also put pressure on the pocket. Sadly that will have to wait.
We have treated ourselves to a metal gazebo that has a mesh screen around it, which we can put up at the lot, to keep the bugs away from us. It is so lovely up there, very peaceful, but the bugs are very friendly, so we needed to protect ourselves. We had looked at Screen Houses which were more like a tent, and then saw this, and decided it was a much better idea.
What I am going to need to do for this current house, is to make some insulated blinds for the windows, that can be put up just in the winter. We may well have to look at getting the windows replaced before the winter, but again we have to look at that cost, but we need to reduce the fuel cost from what it was last winter.
On a slightly amusing note, I have been dreaming the job, the training has been quite intense, very thorough, which we can only be pleased about, but I wake up every day on a call - it is a comfort knowing this is normal, and not the only one it is happening to.
We have discussed the house build again, and quotes are slow coming in, which has given us more time to truly talk about the when, and how of it all. And have come to the conclusion that this will have to wait until Jerry finished at school. If we start now, we will be back down to one lot of money coming in, and we don't want to end up struggling the payments for the build. We had the issue of needing a second vehicle for getting back and forth to the lot, and realized that it would also put pressure on the pocket. Sadly that will have to wait.
We have treated ourselves to a metal gazebo that has a mesh screen around it, which we can put up at the lot, to keep the bugs away from us. It is so lovely up there, very peaceful, but the bugs are very friendly, so we needed to protect ourselves. We had looked at Screen Houses which were more like a tent, and then saw this, and decided it was a much better idea.
What I am going to need to do for this current house, is to make some insulated blinds for the windows, that can be put up just in the winter. We may well have to look at getting the windows replaced before the winter, but again we have to look at that cost, but we need to reduce the fuel cost from what it was last winter.
On a slightly amusing note, I have been dreaming the job, the training has been quite intense, very thorough, which we can only be pleased about, but I wake up every day on a call - it is a comfort knowing this is normal, and not the only one it is happening to.
Saturday, July 14, 2007
Life goes on!
I have just completed my third week of training at the new call center. We have 10 days left, then we are on the phones.
Yesterday I had an interview for another job, which would have been listening to calls and marking them for quality. The interview went really well, but I answered so well that they asked me would I be interested in this other position that will be coming along. They told me about it, the same job I was told about at the original interview, and I said yes, that is the ultimate goal. Told them also that I had been advised to take this particular opportunity first, but he said that he needs the people he chooses to stay in that role. He said that he would put my name forward, and tell the person responsible that he had found the right person. So it was a catch-22 situation, and I shot myself in the foot. However I now have one more person saying I am the right person for this other job.
On the house front we received some quotes for the foundation, one with digging the foundation out ready for the footings and frost wall, and one without. The one without is using a better method of insulation, so we are now waiting for a quote on the digging out, to finalise who we choose.
About two weeks ago we went up to the lot and have marked out the Saltbox plan, so we know where we want it to be positioned. The only thing we did not mark was the Bay Window, which we may do tomorrow. This has given us a much better idea of the floor size, to get a feel for how much room we will have.
Jerry has been working on a new house build about the same footprint size as ours will be, so hope to go take a look so we have a better idea.
Yesterday I had an interview for another job, which would have been listening to calls and marking them for quality. The interview went really well, but I answered so well that they asked me would I be interested in this other position that will be coming along. They told me about it, the same job I was told about at the original interview, and I said yes, that is the ultimate goal. Told them also that I had been advised to take this particular opportunity first, but he said that he needs the people he chooses to stay in that role. He said that he would put my name forward, and tell the person responsible that he had found the right person. So it was a catch-22 situation, and I shot myself in the foot. However I now have one more person saying I am the right person for this other job.
On the house front we received some quotes for the foundation, one with digging the foundation out ready for the footings and frost wall, and one without. The one without is using a better method of insulation, so we are now waiting for a quote on the digging out, to finalise who we choose.
About two weeks ago we went up to the lot and have marked out the Saltbox plan, so we know where we want it to be positioned. The only thing we did not mark was the Bay Window, which we may do tomorrow. This has given us a much better idea of the floor size, to get a feel for how much room we will have.
Jerry has been working on a new house build about the same footprint size as ours will be, so hope to go take a look so we have a better idea.
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